聯 係 人：張經理
Elevator sales process
First, market development, customer resources (looking for sweeping style looking for customers, this is the hardest work based) Design Institute / development / customers / network / kitchen equipment factory / Elevator / peer / Industrial and Commercial Bureau decoration company;
Two. Pre sales service, communication with customers, and understanding of customer needs;
1. establish customer files
(standard format / unit address / telephones / contact / Company Profile / installation point...)
2. accurately grasp the key characters, and do not ignore the general characters.
3. establish a method to attack customers (understand customer advantages, shortcomings, preferences) at any time to communicate, make reservations, negotiate and follow up.
4. senior negotiations (the head of the general manager)
Three. According to the customer's demand, make the product proposal quotation.
1. the salesman intends to make a quotation. After the general manager's review and pricing, the price will be registered in a unified form.
2. flexible quotation according to the specific circumstances of each customer.
Four. The preparation of technical data, the size of the well track, the size of the car and the size of the elevator.
Five, take the customer to the elevator factory inspection (according to the customer's will, can be omitted)
Six, sign the elevator sales contract, installation contract, implement the installation address / contact / telephones / Department, pay attention to the contract terms and contents (qualification, delivery mode, payment method, special requirement, etc.).
Seven, contract review, filing (one financial, one clerk, one part of the installation of contract engineering quality) and a deposit in accordance with the contract;
Eight, production task list, production progress tracking and coordination;
Nine, before the installation of the elevator coordination:
Well track, overhaul window, commencement (coordination), elevator inspection (coordination), power supply and dispatch list;
To declare the construction, to coordinate the civil construction, to determine the date and time of the elevator entrance, to carry out the work and personnel to cooperate with Party A, and to place the room of the material tools.
Elevator installation process coordination:
In the process of installation, civil construction problems, materials, tools, installation progress, and partial funds return to the cage.
After installation, coordination:
Elevator completion list, self inspection, quality inspection declaration, transfer bill, random document;
After the completion of the completed quality inspection, the written notice shall be submitted to the financial registration and the application for the opening of the ticket.
Ten, in accordance with the sales contract, prompt payment of payable, quality assurance, etc.
Eleven, after-sales service, elevator transfer to the maintenance department, the maintenance of maintenance;
Basic requirements for front-line market personnel
1. Basic responsibilities
1. Collect information. Timely and accurate collection of market dynamics, customer profile, accurate grasp of the entry, understanding, negotiation and other time. To understand the competitive product information, feedback the customer's opinion, and provide the basis for the company to make the correct marketing strategy.
2, communication relationship. The use of various marketing strategies and communication strategies to establish, maintain, develop business relations with customers and interpersonal relationships to achieve greater sales opportunities.
3. Sales of products. Through a series of effective marketing activities, signing and selling contracts.
4, install after sale. Promptly notify the departments of installation, civil construction, maintenance, after sale and so on. Such as: delivery of drawings and so on.
5, set up the image. In the process of marketing, it makes the customers identify themselves, identify the products and identify the corporate culture, so as to establish a good corporate image.
Two, basic quality
Ideological and moral quality
1, strong career heart. Love marketing, love and dedication, not afraid of suffering, careful marketing, with the wisdom of marketing.
2, good professional ethics. Love the enterprise, be loyal to the enterprise, guarantee the enterprise secret, do not trade privately, do not cheat the customer, do not harm the colleague.
3, correct management ideas. We should resolutely implement the policy of the state and the policy of enterprise management, correctly handle the relationship between the collective and the individual, and guide the work with the modern marketing concept.
4, rigorous work style. Strict implementation of the relevant rules and regulations of the company, honesty and self-discipline, justly, put an end to the work of lazy, work and other phenomena occur.
1, with the modern marketing concept, take the customer as the center to carry out the work, look at the customer with a smart eye.
2, rich professional knowledge, including enterprise knowledge, product knowledge, market knowledge, customer knowledge, legal knowledge, accounting knowledge, economic contract knowledge and market intelligence knowledge.
3, with strong marketing basic skills, we can constantly develop new customers, consolidate old customers, maintain customer relationship, and correctly deal with the relationship with customers.
4, with enthusiastic marketing skills. We need skilled marketing skills to find customers, understand customer information, get close to customers, negotiate, deal with, install, sell after sale service, deal with customer objections and so on.
1. Good ability to express language.
2, work hard to learn spirit.
3, a wide range of interests and hobbies.
4, dignified instruments and civilized manners.
5, healthy body and energetic energy.
6, good psychological quality.
7, the ability to deal with sudden problems.
Three. Basic ability
1. Observation ability. Through the observation of the appearance of things, we can understand the typical features and intrinsic essence of things. See the connections and differences between all kinds of phenomena with a wise eye.
2, memory ability. The experience is not able to remember, and in need of memory, such as the name of the customer, telephones, address, etc. Product variety, specification, price and so on.
3, thinking ability. To be good at from a different point of view, see the long-term, not blindly, without interference, clear thinking, should act decisively.
4. Ability to communicate. To be good at dealing with all kinds of people, a close relationship with customers, as awesome customers, increasing access to information channels, improve marketing efficiency.